Refund Policy

Effective Date: 11/27/2025

We are committed to ensuring your satisfaction. If you are not fully satisfied with your purchase, please review our return and refund guidelines below.

Return Eligibility

You may request a return within 30 days of the delivery date under the following conditions:

• The item is unused and in its original condition.

• The item is returned with original packaging and all included components.

• The item is defective, damaged, or incorrect upon arrival.

How to Request a Return

To begin the return process, contact our customer support team (teamtreocchi@gmail.com) with your order number and a description of the issue.
We may request photos or videos for verification.

Refund Processing

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to the original method of payment and typically take 5–10 business days to appear in your account.

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.

Non-Returnable Items

The following items cannot be returned:

• Items returned after 30 days

• Items not in their original condition